At IAS, we’ve been providing insurance and financial advice for more than 40 years. We know the local market and understand what’s relevant to Australian businesses, families and individuals. Our expertise ranges from individual and family insurances to a broad range of business insurances, superannuation and financial products and advice, and we have a proven track record in managing risk and building certainty.
IAS – a Steadfast broker
IAS is backed by Steadfast Group Limited, an Australian company comprising of a vast network of independently owned insurance brokerages. With a Steadfast Insurance Broker, you get the best of both worlds – local and personalised service, with the insurance expertise and support of a large organisation. Steadfast also offer Steadfast Life – specialist life insurance products that are available direct online. Read more.
What our customers have to say about us
Our monthly NPS Score surveys give our clients a chance to tell us what they think – and we love hearing it!
How We Scored:
72.2 % of respondents scored us 9 or 10 out of 10
16.7 % of respondents scored us 7 or 8 out of 10
11.1 % of respondents scored us 0 to 6 out of 10
NPS Score: 61
Here is some of the feedback we receive from our NPS surveys:
How easy the renewal process is and the efficiency and timely response of the staff
Excellent communication and understanding of requirements
Fantastic service, always looking for the best pricing
Courteous and helpful information
Prompt courteous service from executives who know their business
Great service, communication & pricing
Easy, unpressured, personal service