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Providing insurance & financial advice for more than 40 years
(02) 8268 2900

At IAS, we’ve been providing insurance and financial advice for more than 40 years. We know the local market and understand what’s relevant to Australian businesses, families and individuals. Our expertise ranges from individual and family insurances to a broad range of business insurances, superannuation and financial products and advice, and we have a proven track record in managing risk and building certainty.

Business Insurance

IAS has been helping businesses make smart decisions about their business insurance for over 40 years. Read more.

Personal Insurance

When we think about the most important things to protect, we think about our family, our security and our future.
Read more.

Financial Planning

Financial Planning isn’t just about figures or specific products – it’s about what’s most important for your peace of mind.
Read more.

Superannuation

Did you know that Superannuation can be a tax effective way of building wealth for your retirement? Read more.

IAS – a Steadfast broker

IAS is backed by Steadfast Group Limited, an Australian company comprising of a vast network of independently owned insurance brokerages. With a Steadfast Insurance Broker, you get the best of both worlds – local and personalised service, with the insurance expertise and support of a large organisation. Steadfast also offer Steadfast Life – specialist life insurance products that are available direct online. Read more.

 

What our customers have to say about us

Our monthly NPS Score surveys give our clients a chance to tell us what they think – and we love hearing it!

The Net Promoter Score (NPS) is calculated based on the results of a specific customer survey, and is an index ranging from -100 to +100 that measures the willingness of clients to recommend a broker’s services to others. Questions scored as 9 or 10 out of 10 earn 1 point, 7 or 8 out of 10 earn 0 points, and 1 to 6 out of 10 result in the loss of 1 point.
How We Scored:

72.2 % of respondents scored us 9 or 10 out of 10
16.7 % of respondents scored us 7 or 8 out of 10
11.1 % of respondents scored us 0 to 6 out of 10

NPS Score: 61

  • Promoters
  • Passives
  • Detractors
Here is some of the feedback we receive from our NPS surveys:

How easy the renewal process is and the efficiency and timely response of the staff

Excellent communication and understanding of requirements

Fantastic service, always looking for the best pricing

Courteous and helpful information

Prompt courteous service from executives who know their business

Great service, communication & pricing

Easy, unpressured, personal service

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